The Italian fashion brand United Colors of Benetton wants to bring the metaverse to its Corso Vittorio Emanuele flagship store during the upcoming Milan Fashion Week by adapting it to its new store in the metaverse that will open at the same time with the same experiential look and feel.

"We wanted to flip the immersive experience by creating in the physical retail the same emotional ecosystem that our new virtual store in the metaverse will have," explained Massimo Renon, CEO, Benetton Group. "Over the next few days, anyone entering our Corso Vittorio Emanuele store in Milan will be able to immerse themselves in a cross between physical reality and digital connection, all in an explosion of creativity, color and sound."

Benetton's store on Corso Vittorio Emanuele in Milan
Photo: Benetton
Benetton's store on Corso Vittorio Emanuele in Milan
United Colors of Benetton's store in the metaverse will take a fresh approach. Its visitors will not buy garments, but will participate in gaming experiences that will allow them to accumulate QR codes to make purchases in the physical store. This choice is designed to create an additional touchpoint with the consumer in the brand's omnichannel strategy, the company explained.

"We are among the first brands to experiment with widespread omnichannel, that is, the circularity between the physical world - metaverse - physical world," explained Antonio Patrissi, Chief Digital Officer of Benetton Group. "The intent is to offer a dimensional bridge between present and future, between real and virtual, passing through a brand experience that is increasingly immersive and above all close to the language of young people."

The virtual store will offer a mirror experience to the one that visitors can experience by entering the Corso Vittorio Emanuele store in the coming weeks. On the occasion of Fashion Week, in fact, the Milan flagship store was reinterpreted and painted entirely in pink – from windows to interiors, from hangers to shelves – emphasizing the shades of Benetton’s garments.
Benetton's store on Corso Vittorio Emanuele in Milan
Photo: Benetton
Benetton's store on Corso Vittorio Emanuele in Milan
The temporary installation, which will characterize the store for four weeks, is accompanied by the #playchange project. From 21 to 23 February, five talents will reveal their personal stories of change with Benetton, telling of those moments in life when they had to change their skin and approach in order to move forward. These five talents are the radio presenter Andrea Delogu, the television presenter Stefano di Martino and the TikTokers Giulia Paglianiti, Davide Vavalà and Anna Ciati. The latter three will also be in store today to help visitors change their look, with dedicated styling sessions.



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